HealthFitLabs Support


We're committed to building strong relationships with our customers. The sections above will provide you with the information you need to ensure shopping with HealthFitLabs is always a positive experience.

At HealthFitLabs we deal with only reputable manufacturers who will provide us with their assurance that there are no ingredients in their products that are not disclosed on the label.

Compliant products are flagged as such to ensure that our customers know they may be purchasing a product that meets a specific sports association's compliance requirements.


Buyer's Guide

Get answers to basic questions about shopping with HealthFitLabs.

  • First-time buyers at HealthFitLabs get a 20% discount. Enter FIRST at checkout as the coupon code to redeem this special offer.
  • Sign up for our newsletter to get $5.00 off your next order. Coupon will be emailed to you at the email address you provide.
  • Have questions about what you should take to improve your health? Check out our Healthy Library for answers to your questions.
  • Buy large and save. The cost per unit goes down and you reap the benefits of the larger size and less frequent ordering costs.
  • Free shipping on orders over $75 (before tax and coupons).
back to top

Sales Tax Information

Sales tax rate is 8.00% for Aromatherapy and HABA items for Illinois residents, and 1.75% for food and supplement items for Illinois residents.

back to top


Shipping Rates


Domestic

Shipping costs are based on the weight of your order and the shipping location. Packages will be shipped via USPS or UPS (we select whichever carrier will get to you the quickest). Please note, orders over $75 ship free via UPS Ground or USPS Priority Mail! Also, in the interest of saving trees, we will occasionally reuse undamaged cardboard boxes.

2-day air (Shipping Day +2) and Next-day air (Shipping Day +1): Sent via USPS or UPS and the rate is automatically calculated based on weight of the order and shipping location. Second Day orders (Shipping Day +2) will pay an added $15 and Overnight orders (Shipping Day + 1) will pay an added $38. Saturday, Sunday, and Holidays are not business days for shipping or delivery.

*Please note, orders may take up to two business days to process, therefore the shipping methods are determined from when the products leave our warehouse.

International, Alaska, and Hawaii


We will ship anywhere internationally at the U.S. Post Office Priority Mail rates.

*All transactions are made in U.S. dollars.

back to top



Returns & Exchanges

If you are not satisfied with the product in any way, please return the unused product to us for a full refund. All refunds will be credited to the credit card with which you made the purchase. We will not give refunds for returned product that is not defective, when the container has been opened. Non-defective products returned will not have the shipping refunded unless it was a mistake by HealthFitLabs.

back to top



Compliance

At HealthFitLabs we deal with only reputable manufacturers who will provide us with their assurance that there are no ingredients in their products that are not disclosed on the label.


Compliant products are flagged as such to ensure that our customers know they may be purchasing a product that meets a specific sports association's compliance requirements.


  • HEALTHY LIBRARY

    Balancing Act

    Balancing act: Aerobic exercise with strength training is key in losing weightBy Casey Ardoin •... Read more.

    Check out this and other great articles in our Healthy Library.

  • GET HEALTHY & WISE!

    Sign up to our newsletter.

    Sign up to receive our health updates including our latest product specials, and receive a special gift with your next purchase!

    Just enter your email here:

  • Fast Order Shopping List Available

    Returning customers now have a fast tool. It is a shopping list from your prior orders. No more searching! Go to My Account, then click on My Products and a list of everything you ordered before will be ready to add to your shopping cart. Enter the quantity you want for each item, then add them to your cart.